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Customer Reviews
When it comes to electricity service, we strive to be a champion for our customers. In fact, many of our customers were referred to us by their friends and family. See what a few of them have to say or add you own review by emailing us at feedback@championenergyservices.com.
Danny & Michele, from Sachse, TX
May, 2011 Champion has won me (again) as a client. I am impressed with your firm's customer service, transparency and competitive rate structure. But most of all you are local and I am proud of your success here. I appreciate the excellence you are bringing to our city
Aaron, from Coppell, TX
March, 2011 As a former TXU customer and current (3 yr's and running) customer of Champion Energy, I can tell you that this is an Electric Provider that is committed to not only aggressive kWh pricing year over year but puts a "premium" on taking care of the customer unlike any other provider I have done business with. From a great website to their empowered customer service department that listens to the customer and has the authority to make decisions, Champion is a company has its priorities in order! Champion - congratulations, you guys have earned my business and continue to take great care of one very tough customer! For those of you out there trying to figure out who the best provider is, go no further as Champion Energy Services is the Right Choice.
Carol, from Spring, TX
December, 2010 I just wanted to let someone at your company know that Elliott & Ivan were a tremendous help to me and my family recently. I was traveling out of state for over a month making final arrangements for a death in my family when my purse was stolen containing my ID, credit cards, bank card and checkbook. I received a call from my daughter saying that there was a disconnect notice from Champions and that our electricity was in danger of being disconnected. I called customer service to explain that I have a 220 gallon saltwater aquarium that contained extremely expensive fish that would die if the electricity was disconnected. Ivan and Elliott made specific payment arrangements with me that would accommodate my travel schedule. I made it back home to discover that my fish tank was intact and made the payment as promised. Now I am sure that your employees must hear all sorts of stories from customers on a daily basis. There was no good reason that mine was any different, but your employees believed in me and truly helped me out of a "No Win" situation. I appreciate this type of customer service greatly and it definitely sets your company apart from your bigger corporate competition. I myself am in a customer service industry and I know firsthand that great customer service is the key to a lasting business relationship, and unfortunately not enough companies practice it. Thank you and Happy Holidays!
Chris, from Missouri City, TX
October 2010 "I have had a great experience with Champion Energy. I really appreciate the email I got that informed me that it was time to renew my contract. The provider I had before failed to inform me that my contract was up and I saw my rate more than double in 4 months time.
I got my neighbor signed up with you guys last year and he has been very happy as well.
Sharon, from Granbury, TX
October, 2010 We changed our power from ___ in May to Champion and we are so happy with it. Our bills have been much lower and the staff is always friendly and eager to help if we call for any reason. We have been so happy with it we have gotten two of our neighbors to switch from ___to Champion and they even paid the early cancellation fee to do it. Thanks so much for providing such reasonable power, especially in a time when we all need the help!
Jeff, from Frisco, TX
October, 2010 I am not surprised that you guys were given an award for great customer service. I have had nothing but great experiences every time I call you guys. I had originally signed up and planned to switch after one year to get a better rate, but I will no longer be switching. Customer service is my highest priority when it comes to dealing with a business, and you guys are the best. Thanks again for everything and I look forward to being a long time customer.
Denise, from Sachse, Texas
September, 2010 "We are relatively new Champion customers but can tell you that we are incredibly happy with your company! There is no comparison to the other electric service providers we used prior to Champion—your customer service, rates, and professionalism are bar none the best in the industry."
Why Champion Energy?
- Competitive electricity rates
- No hidden fees
- Live 24/7 assistance
- Customer-friendly electricity bills
- Financially secure electric service provider